A Momaspets online vet appointment call is 20 minutes. After the consult, you’ll receive an emailed, comprehensive personalized report that covers everything you and the vet discussed and any plans of action for you and your pet going forward.

A one-time fee of $25 USD covers the full online vet help experience: the cost of the video call, and a comprehensive personalized report after the consultation.

You can always send your images directly to our email account  [email protected] Just remember to write down your name and the name of your pet.

It’s easy to prepare for your consultation. Just have your device and the Zoom application ready. 

You can join the video call from your phone, computer, or tablet.

Please download the free Zoom application before the video call starts. You can download Zoom from their official website at: https://zoom.us/download

When possible, we recommend finding a quiet area without a lot of background noise or distraction. You may choose to have your pet accompany you on all, part, or none of the call, but our vets may request to see them depending on the nature of the call.

No, you do not need to use the video feature in your virtual vet consultation. If you prefer, you can use only audio, though we do recommend you use your video for if your pet is present so we can offer you the best, most comprehensive support.

No, you do not need to use the video feature in your virtual vet consultation. If you prefer, you can use only audio, though we do recommend you use your video for if your pet is present so we can offer you the best, most comprehensive support.

Our vets will ask you various questions pertaining to your specific concerns stated in your booking form. They will offer advice, or triage, and can help guide you through whatever the next steps are!