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Contact for Online Pet Consultancy
At Momas Pets, we are here to help pet parents with trusted guidance, pet care support, and product-related assistance.
Whether you need help with pet behavior, dog care, cat care, horse care, bird care, product selection, order support, shipping updates, or online consultation, our team is ready to assist you.
Official Website and Online Store
momaspets.com is the main website of Momas Pets.
shop.momaspets.com is the official online store of Momas Pets and is part of momaspets.com. All online product listings, orders, payments, shipping, returns, refunds, and customer support for the online store are managed by MOMAS PETS.
Contact for Online Pet Consultancy
Our Online Pet Consultancy service allows you to connect with us conveniently from anywhere and receive guidance for your pet’s needs.
We can assist with:
Dog behavior guidance
- Cat care support
- Horse care and training guidance
- Bird and small pet care queries
- Pet diet and wellness guidance
- Basic pet care tips
- Product selection support
- General pet health and care awareness
Please note that our online consultation is for general pet care guidance only. It is not a replacement for emergency veterinary treatment or diagnosis. For serious health concerns, injuries, poisoning, breathing issues, seizures, or urgent medical symptoms, please contact a local licensed veterinarian immediately.
How It Works:
- Fill Out the Form: Provide us with your contact details, your pet’s information, and a brief description of what assistance you need.
- Schedule Your Session: Once we’ve received your form, our team will reach out to schedule your online consultation at a time that works best for you.
- Consultation Time: Meet with one of our expert consultants via video call or chat and get personalized advice for your pet.
- Ongoing Support: After your session, we’ll provide follow-up support to ensure your pet’s needs are met.
Why Choose MomasPets Online Consultancy?
How It Works
1. Fill Out the Form
Share your name, contact details, pet information, and a short description of the help you need.
2. Schedule Your Session
After receiving your request, our team will contact you to understand your concern and schedule an online consultation if required.
3. Consultation Time
Connect with our team through phone, WhatsApp, video call, email, or chat, depending on the service and availability.
4. Follow-Up Support
After your consultation, we may provide follow-up guidance, product suggestions, or care tips based on your pet’s needs.
Order and Product Support
For orders placed through shop.momaspets.com, you can contact us for:
- Order confirmation
- Product availability
- Shipping and tracking updates
- Payment-related queries
- Return and refund support
- Damaged or wrong product issues
- Prescription or veterinary product-related queries
- International delivery support
Business Details
Business Name: MOMAS PETS
Main Website: https://momaspets.com/
Official Online Store: https://shop.momaspets.com/
Registered Address: 122, Royal Square, VIP Circle, Utran, Surat, Gujarat – 394105, India
Email: [email protected]
Phone/WhatsApp: +91 8460042474
Udyam Registration Number: UDYAM-GJ-22-0636229
Delivery Availability
Momas Pets is registered in India and provides delivery to multiple locations, including the USA, UK, UAE/Dubai, Australia, and other countries where shipping is available.
International delivery depends on product eligibility, courier availability, customs clearance, and local import regulations.
Customer Support Timing
Monday to Saturday: 10:00 AM to 7:00 PM IST
Sunday: Closed / Limited Support
We usually respond within 24–48 business hours.
Need Help?
For consultancy, product queries, order support, returns, refunds, or shipping assistance, please contact us at:
Email: [email protected]
Phone/WhatsApp: +91 8460042474
About Us.
As pet parents ourselves, we’re devoted to the well-being of all pets in all situations. Our entire existence is dedicated to a “pet-first” mentality that seeks the most optimal outcomes in every situation.
